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Links to a professional body for Estate Agents and other trade bodies you may find useful

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Complaints against agents handled free of charge

The OEA Scheme operates a procedure for complaints against agents, providing redress at no cost for customers.

www.oea.co.uk Opens in new window.

Council of Mortgage Lenders, logo

CML is the trade association for mortgage lenders in the UK. Its members lend around 98% of UK residential mortgages.

www.cml.org.uk Opens in new window.

Association of British Insurers.

The ABI (Association of British Insurers) represents around 400 companies, transacting 94% of UK insurance company business.

www.abi.org.uk Opens in new window.

Find your nearest member removal firm

If you have a complaint about a removal, first complain to the company. If you're still not happy ask the company's trade association to forward your complaint to their conciliation service.Opens in new window.

www.removalombudsman.org.uk

Royal Institution of Chartered Surveyors.

The Royal Institution of Chartered Surveyors has a data base of all members which can be searched for the nearest choice of surveyors.

http://dir.rics.org/ Opens in new window.

Citizens Advice Bureau.

Citizens Advice Bureau. Their  advice includes problems with solicitors and estate agents or getting a mortgage.

www.adviceguide.org.uk Opens in new window.

NHBC

Established over 65 years ago as a non-profit distributing company, NHBC registers around 85% of new homes in the UK providing buyers of new homes with a 10 year 'Buildmark' warranty and insurance.

www.nhbc.co.uk Opens in new window.

House Builders Federation.

House Builders Federation offer information about buying a new home. Most new homes come with a comprehensive 10-year warranty. See link to NHBC. Search their Directory of house builders.

www.hbf.co.uk Opens in new window.

Neighbourhood Watch schemes

Community Information Factsheets available on home security and crime prevention. Ask your seller or the local police if there's one in your area.

www.neighbourhoodwatch.net Opens in new window.

 

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